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Ts & Cs

Terms and Conditions unterbäch-online

Hire Terms and notice

1. Booking – How and where?

Per Internet www.unterbaech-online.ch. The hire contract between You and unterbäch-online will be concluded with the unconditional acceptance of your booking. Afterwards you will receive the hire contract, which is serving as the bill at the same time. The copy of the contract has to be signed and send back to unterbäch-online within 10 days (for short-term bookings it has to be send back immediately).

2. Prices

In Swiss Francs / Euros, according to the hire contract.

3. Booking Fee

For the reservation of a holiday accommodation a booking fee of 50.- will be charged.

 4. Payments

An advance payment of 20% of the amount is due by the time of the booking. The remaining 80% of the amount is due within 60 days before arrival. In case of bookings of less than 60 days before arrival, the whole amount is payable by the time you receive the hire contract/bill.

5. Booking Procedure

Generally the holiday accommodations are rented out for a whole week, from Saturday to Saturday. Exceptions on demand. Times of arrival and departure are stated in the treaty.

6. Number of persons

There must not be more persons in the accommodations than stated in the contract. Late registrations have to be announced to unterbäch-online not later than two weeks before arrival. In case of overcrowding and/or after ineffective warning unterbäch-online is permitted to cancel the hire contract. The full amount will have to be paid.

7. Pets

Pets are allowed in the accommodations with the particular signs.

8. Hirers Liability and Complaint

The hirer obligates himself to handle the accommodation and the inventory with care. The hirer accepts the house rules. Should there be discovered any defects by the time of the take-over of the accommodation, they must be announced to the key holder/caretaker immediately. Otherwise it will be reckoned that the condition of the accommodation was flawless by the time of the take-over. Defects that are not immediately rectified on the spot to your satisfaction must be announced to unterbäch-online within 48 hours. Claim to reduction and claim for damage must be handed in in written form within 7 days after departure. If this should not be the case your rights will forfeit and you will lose potential claims against unterbäch-online.

The hirer is liable for damages caused by him or his guests. Possible damages have to be announced as fast as possible, though not later than at the time of the return of the apartment. Damages discovered after the return of the apartment can be asserted to the hirer too, as long as it can be proved that the hirer is responsible for it.

9. Liability of unterbäch-online

The composition of the accommodation offer has been prepared thoroughly. Nevertheless is it possible that mistakes may occur, which may lead to complaints. The non-contractual liability conforms to the applicable laws. The liability for other than personal injury is limited to the simple rental/travel price per participant, except this general contract terms provide for liability limitations or disclaimer. The liability is excluded for spoiled vacation, damages of frustration and such.

Unterbäch-online can offer a compensation accommodation for the correction of the defects. Is this substitution declined, the right to claim compensation forfeits.

10. Occurrences outside of unterbäch-online’s range of influence

The liability is excluded for occurrences which happen outside of the range of influence of unterbäch-online, such as discontinued access roads, closed motorways, increased noise emissions, power breakdown, natural catastrophes, political unrest, strike, opening hours of tourist institutions etc. In such cases the hirer has no right to cancel the contract, lower the rental price or claim compensation.

11. Changes in prices and efforts

Descriptions and prices are subject to change. Changes in prices and efforts will be announced by the booking. Changes in prices and efforts after contract conclusion may occur in exceptional cases. These will be announced immediately.

12. Cancelations and alterations

In case of a cancelation of a reservation or a booking, rebooking and every other kind of alteration of a booking (number of persons too), an arrangement fee of 50.- will be charged.

In case of cancelation and rebooking unterbäch-online will charge the following cancelation fees on the rental price (in addition to the arrangement fee):

- Up to 60 days prior to beginning of vacation 20% of the rental price

- 59 days to 30 days prior to beginning of vacation 50% of the rental price

- 29 days to 10 days prior to beginning of vacation 80% of the rental price

- Up to 10 days prior to beginning of vacation or in case of non-arrival (no Show) at the vacation destination as well as in case of an early departure 100% of the rental price.

Cancelations have to be conducted in written form and the hire contract has to be sent back. The date of receipt at unterbäch-online is decisive.

13. Cancelation-/ Breakdown Insurance and Repatriation Assistance

In order to be protected from financial losses in case of a cancelation, breakdown or medically prescribed repatriation due to a severe event such as disease, death or accident, we recommend you to effect an insurance.

14. The contracts with unterbäch-online are subject to the Swiss law only. Court of jurisdiction is Unterbäch, Switzerland.



Postfach 60

3944 Unterbäch